Uncover the need for strategic thinking and innovation when dealing with change.
1 full day workshop
Engaging Content
Experts in their field
Reference notes
Understand the concept and practice of strategic thinking. Expand your interpretation of change at a personal and professional level. Recognise and determine your leadership purpose. Explore strategic drift and the nature of change.
Business leaders who have responsibility for setting strategy in their organisation, business unit or team.
Functional leaders transitioning to general management and senior leadership.
Managers and professionals who are responsible for shaping and developing business strategies.
Individuals from emerging and fast-growing organisations, as well as larger global organisations, with an interest in strategy
Members of strategy teams
The course will equip you with the strategic thinking mindset, skills and tools to create and communicate a sustainable future of growth and profitability for your organisation.
The Programme can be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:
1. Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required
2. On-site Delivery at your business premises or at our state-of-the-art training rooms
1 full day workshop
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Request a proposal for the Strategic Thinking, Change and Innovation Programme.
Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.
We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.
The fantastic thing about all our programmes is that they are completely customised to meet your specific objectives.
These programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.
We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need
Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.
Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.
Contact us today to discuss our pricing and payment options available.
Absolutely. Our range of deliver options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.
The Operational Management and Supervision Programme was designed to allow business owners and management to get a better understanding of their operations performance and the skills with their team.
6 x half day online or classroom styled sessions.
Engaging Content
Experts in their field
Reference notes
The Strategic Operations and Systems for the Superior Organisation Programme is aimed at assisting business owners and managers to assess their business performance, operations and to recognise the skills and talent within their team. Thus ensuring a streamlined running of their business as well as optimising staff’s skills and abilities, reducing costs, churn and time lost.
Owners and Managers of Small and Medium businesses as well as entrepreneurs.
The key outcomes of the Operations Management Programme will be: –
– Twelve Business Owners and Management teams with a significantly improved understanding of their operations performance;
– Twelve Business Owners and Managers with an improved understanding of the talent within their teams and with renewed focus on situational leadership of their teams.
– Participants will have an improved understanding of improvement techniques and how to implement improvements throughout their organisation;
– Improved business performance and an appetite for further implementation of best practice operations management techniques.
The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:
The programme commences with an assessment of the participants current business performance and the business potential for growth & profitability.
6 half day sessions will cover all assigned modules and a project will need to be completed during the participants own time to ensure a full understanding of the modules.
Module 1 – Operations in Practice:
– Ownership and Accountability in our roles and how we can apply it to our teams;
– Identification of SMART(ER) Goals for your business;
– Performance Indicators and building your Balanced Scorecard;
– Self Assessment Processes and Performance and Growth;
– Psychological Safety; and the High Performing team.
Module 2 – Developing the Efffective Team:
– Learn about self and others’ preferred style in interpersonal conflicts (Thomas Kilman);
– Understand influencing styles.
– Tuckman’s Stages of Team Development and how to support a team;
– Tools for effective Communication and Collaboration with each other in team situations;
– Understand trust and building relationships in Teams;
– ‘Live’ the Belbin Team Roles and how to effectively work together in a team environment;
– Strategies for Situational Leadership in the organisation.
Module 3 – Effective Monitoring and Diagnosis:
– Alignment between strategic and operational goals;
– Scorecards / Dashboards completion and review;
– Stage managing the forum for review – Alignment with ISO Standard requirements etc;
– Business Planning / Business Plan Reviews;
– Managing Actions and Outcome.
Module 4 – Improvement Techniques:
– Understanding Lean Techniques – Plan Do Check Act (PDCA) – Define Measure Analyse Improve Control (DMAIC);
– Basic Tools refresher – The 7 QC Tools;
– Application of the 7 Step PDCA Improvement Technique;
– Simulated Problem
Module 5 – Supply Chain Management:
– Enterprise Resource Planning (ERP) and Stock Control systems;
– Production Planning and Order Management;
– Logistics and supply chain management;
– Order Fulfilment and Reverse Logistics;
– Project assignment / agreement for final session
Module 6 – Tie it all together:
– Presentation Skills Brief:
– Communication Skills
Project Completion and Implementation.
Each participant / company to complete a project that will be selected by the participant / company in the area of:
– Waste Reduction;
– Cost Savings;
– Equipment Efficiency;
– Customer satisfaction;
– Talent Development.
Mentoring and support, in person and online shall be provided by instructors in the programme.
Final presentations shall be provided to the peer group and to Trainers and Optimum Results Team.
Request a proposal for the Operational Management and Supervision Programme.
Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.
We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.
The fantastic thing about all our programmes, is that they are completely customised to meet your specific objectives. Our programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.
We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.
Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.
Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.
Contact us today to discuss our pricing and payment options available.
We have a dedicated helpdesk for all our mentoring sessions and training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.
Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.
You’ll learn to identify and understand the principles of marketing, to identify customers and their individual needs and how to divide them by segment. We’ll also cover the development and implementation of an effective marketing strategy.
1 full day workshop
Engaging Content
Experts in their field
Reference notes
Identify and understand the principles of marketing. Identify customers and understand their individual needs. Define customers by segment. Identifying and developing and effective marketing strategy. Identify and understand marketing tools. Understand the difference between publicity, PR and advertising and the impact of them on your business.
This course is suitable for experienced Supervisors and Managers from all types of organisations, tasked with planning for and implementing change in the organisation.
This programme is designed to equip small business owners with an appreciation of Social Media, Digital Marketing and Excellent Service to Customers
The Programme can be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:
1. Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required
2. On-site Delivery at your business premises or at our state-of-the-art training rooms
1 full day workshop
Modules covered in this course include:
– Introduction to online/social media marketing
– Practical examples of small businesses that have grown considerably using online marketing.
– Overview of the channels for online/social media marketing
– Building the brand online
– How to maximise your conversion of visitors to customers.
– How to maintain search engine visibility.
– Introduction to Google AdWords.
– How to set-up AdWords campaigns that are cost effective.
– An introduction to Facebook, Twitter, Linkedin, YouTube, Google+ and Pinterest to complement your brand activities.
– How to create a significant group of relevant followers.
– Linking your Twitter feed with other social media to cross post.
– How to use hash tags.
– Bringing it all together – your online marketing Dashboard.
– How to plan your online marketing strategically.
– How to know when you are succeeding and when to increase.
– What is excellent customer service – explore excellent customer versus average or poor and the implications for businesses.
– How to go beyond the customers’ expectations – explore how you as an employee can go above and beyond to ensure customers are provided with the best customer service possible.
Request a proposal for the Strategic Marketing, Sales and Customer Care Programme.
Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.
We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.
The fantastic thing about all our programmes is that they are completely customised to meet your specific objectives.
These programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.
We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.
Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.
Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.
Contact us today to discuss our pricing and payment options available.
We have a dedicated helpdesk for all our mentoring sessions and training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.
Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.
The Human Resource and Employee Engagement Programme was developed to assist participants in understanding the importance of good communication skills and to give tools to improve the communication between employees and management.
6 x Half day online interactive workshops
Engaging Content
Experts in their field
Reference notes
The Human Resource and Employee Engagement Programme will assist participants in understanding how the communication and implementation of decisions can impact their business.
Small and Medium business owners and managers as well as entrepreneurs. This course is adapted to suit the needs of each participant.
The key outcomes of the Human Resource and Employee engagement programme will be:
The Programme will be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:
There will be 6 Modules in total which all participants will need to complete. These will be run over 6 half days and through online Interactive Workshops.
Module 1 – Fundamentals of recruitment & selection, and Understanding the Employment process.
Objectives of this Module
– Understanding the fundamentals of Recruitment and Selection • Giving strategic consideration prior to deciding to employ
– Understanding and having regard for the pitfalls of interviewing
– Going through examples of competency based interviews
– Ensuring your new employees are given an appropriate onboarding and induction
– Having consideration for training needs of existing and new employees
– Candidates will have a good understanding of compiling contracts of employment and employee handbooks
– Emphasising the Health and Safety requirements and the dissemination of same to employees
Module 2 – Employee Engagement and Managing Employee Wellbeing
Objectives of this Module
– Recognise the extent of ill health (especially stress) in workplaces; its causes and effects.
– Understand the legal responsibilities and duties associated with health and safety at work.
– Consider the role for HR in the management of stress in the workplace
– Understand how to develop an organisational approach to managing stress in your workplace
Module 3 – Performance Management
Objectives of this Module
– Understanding the necessity of setting performance standards and objectives
– The importance of ensuring standards are met
– Conducting performance reviews
– Giving and receiving feedback
Module 4 – Disciplinary and Grievance Management
Objectives of this Module
– Understanding the importance of having procedures and following them
– The pitfalls to watch out for
– How to conduct a disciplinary hearing
– How to conduct an investigation
– Candidate will have a good knowledge of how to compile a set of disciplinary procedures
Module 5 – Attendance Management and Managing Absences
Objectives of this Module
– Review the tools we have for Managing attendance • Discuss the Financial and Non -Financial Cost of Absenteeism
– Legislation on Dismissal
– Disability and Discrimination
– Bullying and Harassment and associated legislation
Module 6 – Labour Law and Industrial Relations
Objectives of this Module
– Understand the mutual obligations of the employer and employee under Employment law
– Have a greater understanding of the many legal facets of the employment relationship and understand the legal obligations of managing the employment lifecycle from inception to end
– Identify and minimise problems that arise throughout the course of the employment life cycle
– Negotiate successfully ensuring a win/win outcome for all parties where possible
– Apply skills in the areas of communications and conflict management
Request a proposal for the Human Resource and Employee Engagement Programme.
Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.
We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.
The fantastic thing about this course, and all our programmes, is that they are completely customised to meet your specific objectives. Training can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, to helping your team get across that ‘hump’ that they are struggling with.
We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need.
Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.
Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.
Contact us today to discuss our pricing and payment options available.
We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.
Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.
Participants will develop an understanding of best practice in performance management and the techniques to employ in delivering performance reviews. The course covers using employee development and effective goal setting to achieve organisational objectives and helps participants to develop soft skills such as assertiveness and active listening.
12 x half day workshops
Engaging Content
Experts in their field
Reference notes
This course is designed for Participants to develop an understanding of best practice in performance management.
Learn the techniques to delivering quality performance reviews.
Learn to achieve organisational objectives through effective goal setting and employee development.
Develop soft skills like assertiveness, active listening, feedback , influencing and negotiation.
Owners and Manager of businesses of any size in any sector who wish to develop their Business Performance and Management Skills.
On completion of this course, Participants will:
Establish the benefits of a Performance Management system for managers, employees and companies.
Become more prepared and plan for performance review meetings.
The Programme can be delivered using a mix of methods which have been tried and tested by the delivery team over the past ten years. These include:
1. Delivery via Zoom or another suitable platform. Optimum Results Ltd has developed the capability to deliver highly effective training interventions and have been able to use the full functionality of Zoom/ Microsoft Teams to enhance the experience for Participants. Confidentiality can be maintained using individual Breakout Rooms where Participants can talk on a one-to-one basis with the Trainer as required.
2. On-site Delivery at your business premises or at our state-of-the-art training rooms
12 X Half Day “Interactive Webinar Workshops” each consisting of 2 X 90-minute modules with a 15-minute break.
– Programme Overview & Objectives (programme & personal)
– Managing Self & Personal Development Managing thinking & mindset / Personal Disposition / Confidence & Motivation / Managing Time, Priorities, High & Low Value Activities / Stress awareness & management. Seeking help, advice & networking / My lifelong, Personal Growth & Development Plan.
Use of Workbooks to optimise the value of the programme / The job of Management and differentiating Management & Leadership (discussion & inputs) / Management, Leadership and Learning styles (self-profiling exercise)
– The Science & the Art of Effective Communication
Facilitating buy in/ Managing conflict / providing effective feedback and managing performance.
– Managing the Business and People:
Part (1) Managing & Developing People Cultivating a positive & productive workplace environment. Training: Needs Analysis, Plans, Delivery & Evaluation / Coaching & Mentoring / Dealing with reluctant learners.
Part (2) Managing & Developing People Essential elements of Performance management: Planning, Delivery, follow up & Records. Key aspects of Employment Law / Working with HR.
Part (3) Effective Teams and Team Building Understanding the Team dynamic, personality types and interdependency/ Building the Team Culture.
– Essential Concepts of Business Problem solving / decision-making / essentials of Project Planning and Implementation / problem solving/ delegation.
Request a proposal for the Business Performance and Management Skills audit Programme.
Optimum Results have been delivering bespoke training programmes and customised mentoring solutions to our clients both domestically and internationally since 1995. We are thrilled to have fantastic case studies and testimonials to showcase our work over the years.
We also pride ourselves in our quality of training content and delivery, and as such, we offer a satisfaction guarantee to our clients.
The fantastic thing about all our programmes is that they are completely customised to meet your specific objectives.
These programmes can have extremely positive effects on your organisation, from getting a plan of action together, to getting you out of a rut, do helping your team get across that ‘hump’ that they are struggling with.
We can bridge that skills gap that you currently have, and empower your team, by providing them with the essential advice and support that they need
Absolutely. All our sessions start with learning your objectives, and tailoring the session to meet these objectives.
Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.
Contact us today to discuss our pricing and payment options available.
We have a dedicated helpdesk for all our mentoring sessions and training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.
Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.
The Strategic Business Planning Programme is a long established, highly successful competencies development programme for Managers / Directors of businesses of all size, across all sectors.
7 x full day workshops
8 x mentoring sessions
Engaging Content
Experts in their field
Reference notes
The Strategic Business Planning Programme is a long established, highly successful competencies development programme for Managers / Directors of businesses of all sizes, across all sectors.
The programme is classified by the EU’s Training Foundation (ETF) as “International Best Practice”.
Using a proven combination of group workshops and one-to-one mentoring, the programme facilitates participants to develop a strategic plan to optimise the performance of their business over the next three years.
Owners and Manager of businesses of any size in any sector who wish to develop a Strategic Growth Plan to optimise the performance of their business over the next three years.
All Participants will be equipped with the necessary learnings, tools and support to develop a Strategic Plan for Growth for their organisation.
Each of the below modules can be completed face-to-face, online, or via a blending learning approach.
Assessment – the programme commences with an assessment of current business performance and the business potential for growth & profitability.
Workshops – 7 full day workshops address the broad range of management competencies required to complete and implement a detailed Strategic Business Plan.
Mentoring – 8 structured and client specific mentoring sessions assist and facilitate the development of the Strategic Business Plan.
Strategic Plan – the Strategic Growth Plan becomes the centre focus of management, allows for ongoing flexibility and places a strong emphasis on implementation and measurable results.
Certification – Participants who complete the programme will be awarded an “Advanced Certificate in Management Practice”.
The programme consists of:
These elements are scheduled in, around a timeline that will suit your business. We forecast that it would take 12 weeks approximately to complete the programme, however we remain flexible to your specific requirements.
This course is adapted to suit individual business requirements, however see below a list of the suggested course content:
Session 1:
Strategic Planning
Defining Status Quo
Effective Business Planning
The Holistic Business Model
Assessing Strategic Options
Session 2:
Managing Self
The Fist Key to Effective Management
Managing Time and Stress
Communication and Clarity
Personal Development
Session 3:
Developing growth Strategy
Reviewing Growth Options & Resources
Understanding Growth Risk
Monitoring & Managing Growth
Developing an Action Plan
Session 4:
Leading and Managing People
Leadership vs Management
Consistency, Credibility, Trust and Respect
Monitoring & Managing People Performance
Key elements of Labour Law
Building the Workplace Environment
Session 5:
Managing Quality and Operations
Defining Quality and Standards
Managing Supplies
Revising Systems & Procedures
Productivity & Continual Improvement
Session 6:
Finance for Non-Financial Managers
Understanding the Finance and Funds
Reading Financial Reports
Costing and Pricing
Setting Financial Targets
Monitors & Controls
Session 7:
Marketing, Communications and Selling
Sales and Marketing Planning
Digital Marketing and Social Media
Monitor and Managing Customer Relationships
Developing your Value Proposition
A Customer Sales Culture
Request a proposal for the Strategic Business Planning Programme.
Absolutely. All our sessions start with learning your objectives, and tailoring the sessions to meet these objectives.
Contact us today through the form below, or by emailing us on info@optimumresults.ie, or phone at 042 93 33033.
This course is bespoke to each organisation. Contact us today for a specific price for your organisation/team.
Payment plans are also customised to suit you and your business.
We have a dedicated helpdesk for all our training programmes. Our friendly team are always on hand to answer your questions and provide you with any additional support you may need.
You also have direct access to your Trainers and Subject Matter Experts for the duration of the programme and beyond.
Absolutely. Our range of delivery options ensures we can safely deliver all training programmes and mentoring sessions remotely, and just as effectively.