Team Leadership
Programme Aim
This programme is designed to develop the skills and knowledge of Supervisors and team leaders in managing teams and developing high performance teams to meet strategic and business needs.
Programme Overview
- Identify the role and responsibilites of a team leader
- Identify skills acquired from this role
- Manage and motivate a team
- Develop and maintain a high perfomance team
- Organise a team
- Evaluate performance
- Set SMART and departmental objectives
Programme Outline
Managing Self
- Understanding role and responsibilities of a Team Leader
- Develop skills of a team leader
- Demonstrate effective communication skills
- Effectively manage time and meetings
Managing Teams
- Motivate and manage team members
- Delegate work effectively
- Recruit the right people and understand important legislative requirements
- Develop and manage high performance teams
Getting the Work done and Managing Performance
- Plan and organise a teams work load
- Evaluate performance
- Set SMART and departmental objectives
- Appreciate the importance of training as part of enhancing performance
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