Management Development Training

Optimum Results has a proud history of delivering the highest standard management development training. We work closely with ILM and FETAC to provide the most relevant certified training.

We offer the following programmes:

Management Development Training Courses

• This training programme is designed to develop the skills and knowledge of Supervisors and team leaders in managing teams and developing high performance teams to meet strategic and business needs

Team Leadership

• Participants of this training course will be confident in the skills and techniques required to deal effectively with conflict and to manage difficult people. They will leave the programme with a working knowledge of conflict management styles and a set of strategies for conflict resolution.

• This course is designed for managers, trainers, presenters and those who pass on instructional information in their organisation. It will teach them the skills required to design, deliver and evaluate training.

• To develop the assertiveness and communication skills of participants so that they have greater confidence and power in their delivery.

• This is a comprehensive and practical training programme designed to guide managers with regard to best practice investigation techniques. It is ideally suited to employees in a management role who will be responsible for or involved in conducting workplace investigations.

• Designed for Managers to enhance their understanding of the different types of Management and Leadership styles, hone their own Leadership style and develop high performance teams.

• This training programme is designed to develop the skills and understanding among managers, team leaders and HR representatives to set up / develop performance management systems within their organisation’s and also to develop their skills in managing performance.

• This Training course provides practicing and potential team leaders and managers with the knowledge, skills and confidence to perform effectively as career development coaches as part of their normal work role. This programme is filled with practical exercises which will allow participants to practice the skills learned if a safe and supportive environment.

• This training programme is designed to develop the skills and understanding of Front line managers to effectively manage people, activities, information and resources within their organisations

• This programme course is designed to help and support employees address problems created by work environment and to help employers reduce their stress related costs.

• Participants will be able to set a job profile, agree the traits required and structure an interview to deliver a successful candidate. They will also be able to understand and employ the best processes to attract suitable applicants for the position .

• Field Sales Management
• Retail Management
• Human Resource Management
• Supervisory Development
• Growth and Development

Sales Training

Working closely with our team of highly qualified and experienced sales trainers, we have developed programmes that cover all areas of selling and negotiation:

Marketing Programmes

Our expert marketing consultants have developed programmes that meet the challenges of effective marketing in todays competitive markets:

• e-Marketing
• Marketing for SMEs
• Market Research and Information Analysis
• Marketing Management

Customer Care

Our experts have developed programmes that cover the core fundamentals of excellent customer care, the prerequisite of long term client relationships:

• Effective Sales and Customer Care

Financial Management

Working with the Savings and Investment Institute and our expert team of trainers, we offer high quality financerelated programmes including:

Other Programmes

• Excellence Through People
• Excellence Through People Revised Standard Upgrade
• Excellence Through People Optimization Programme
• Going for Growth