Winning by Negotiation

Aim
To enable participants to practice the skills and techniques necessary for successful negotiation

Objectives
On completion of this course the participant will be able to:
• Understand the negotiation process
• Gain an appreciation of what makes a good negotiator
• Understand and practice the various techniques involved in effective negotiations
• Understand the skills of win/win negotiations

Overview
1. Understanding the negotiation process
2. What makes a good negotiator
3. Good communications
4. Listening and questioning techniques
5. Structured negotiation techniques
6. Tactics and tips
7. Overcoming objections
8. Gaining commitment
9. Role play scenarios

Participants
This course is suitable for those who wish to improve their negotiation skills and techniques so that they will gain greater success as a negotiator

Timeframe: 1 full day workshop

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