Now in its 14th year, our sister company Customer Perceptions Ltd. is a market leader in Consumer Based Market Research services and Specific Market Place Investigations.

Mystery Shopping is a valuable research tool that allows companies to measure the quality of their service, as seen through the eyes of Mystery Shoppers who act as "real customers", evaluating the store, interacting with the staff and completing an on-line report.

Optimum Results work closely with Customer Perceptions to offer clients a unique Business Improvement Solutions service.

Customer Perceptions conduct Staff Climate Surveys that provide you with a real insight and analysis into your organizational culture, employee satisfaction, employee attitudes and employee motivation